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2005 Mercedes benz E500 Service Brakes Problems, Complaints and Defects

Issue ID	1160781
Internal NHTSA #	10690163
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	E500
Model Year	2005
File date	22/12/14
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	There was an extended warranty on the sbc unit, which expired december 5, 2014. The message in my car appeared on or about december 17, 2014 of the failure of the sbc unit thereafter which i contacted the pompano florida mercedes benz dealership regarding the issue. Although i was advised that the warranty expired december 5, 2014, i was concerned about the safety of the vehicle and therefore took my car in to the dealership saturday, december 20, 2014. At that time, the service manager advised me that the part was out of warranty and that i would be responsible to replace the unit. I had to bring up the warranty to the dealership, this information was not volunteered to me. I was advised that it was unsafe to drive the car as the unit controlling the brake system was broken and there was no control over the brakes, which could fail at any moment. I asked [xxx] (the service manager) to explain to me how mercedes benz would extend the warranty on this particular part that controls the brakes that was clearly a safety issue and no notification was provided regarding this? The response i received from him and mercedes benz usa was that this was not a safety issue, just a warranty extension on the part. You can see how ridiculous this sounds to any human being. I have owned this vehicle for 5 years now and the previous owners were my parents who bought it new from the annapolis, maryland mercedes benz dealership. Neither one of us ever received any notice regarding this extended warranty. I have also taken my car multiple times to the pompano florida mercedes benz dealership and this issue was never brought to my attention. This is clearly a safety issue and they need to take responsibility. I ended up paying $1060 after fighting with them on paying the full price. Mercedes benz needs to take care of this before people die. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	105152
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PLANTATION, FL
VIN pattern	WDBUF70J75AXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	RWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5J8YE1H00PL004526 5XYZWDLA1FG249511 VF7UD9HZH45092384 SB153ABK10E049295 4V4NC9EH5HN965715 1GCCS1442VK105838 5WKBE3633N1077034 1M2GR7GC4RM042198 TMAD381CAEJ038458 WVWZZZAUZJP585539 1JHFA39576P714599 WBAHS720505G65918

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2005 Mercedes benz E500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2005 Mercedes benz E500 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?